
Service plans
Clear plans.
No surprises.
Weekly service, quoted for your pool. Choose your chemical billing option when we prepare your quote. Cancel with 14 days' notice.
Chemical only
For owners who like to clean but want the chemistry handled by a pro.
- — Weekly test and balance
- — Weekly chemical care
- — Visit report after each stop
Weekly full service
RecommendedComplete weekly cleaning, water testing, and equipment checks.
- — Weekly water testing + balancing
- — Brush, skim, vacuum
- — Empty skimmer + pump baskets
- — Equipment check every visit
- — Filter clean every 3–6 months, quoted
One-time service
Green-to-clean recovery, spring opening, or a deep reset before an event.
- — On-site assessment
- — Written quote before work starts
- — Option to roll into a weekly plan
Side by side
What's included
| Every visit | Chemical only | Full service |
|---|---|---|
| Skim the surface for leaves and debris | — | Included |
| Vacuum the pool, pick up all debris (multiple vacuums for any type of debris) | — | Included |
| Brush the walls, steps, and tile line (and full spa if applicable) | — | Included |
| Test & balance your water chemistry, algae prevention included (9-point water test) | Included | Included |
| Empty skimmer baskets/bags | — | Included |
| Empty pool cleaners | — | Included |
| Empty pump baskets | — | Included |
| Inspect the equipment pad and check filter pressure | Included | Included |
| Backwash as needed | — | Included |
| Routine balancing chemicals | Per your billing option | Per your billing option |
| Visit report with readings + photos | Included | Included |
| Direct line to your technician | Included | Included |
Add-ons
Extra services
Billing
Paid through Square. Simple.
Pay securely by card through Square from your customer portal or invoice email. We recommend the portal because your invoices, visit reports, and payment history are together in one place. You can also turn on optional autopay and turn it off anytime.
To sign in: Click Login → Enter your email → Click “Email me a sign-in link” → Open the link in your email.
New customer? Request service first, and we’ll confirm your plan and help you get started.
If you save a card, Tactical Pools never sees or stores your full card number.
View our service areas
- Our service areas
- Surrounding areas
What's included in my monthly rate?
Your monthly rate covers your weekly service, done by the same technician on the same day each week. With weekly full service, every visit we inspect the equipment pad (pump, filter pressure, heater and circulation), test and balance the water, brush the walls and steps, skim the surface, vacuum the floor, and empty the skimmer and pump baskets. You get a visit report with photos and readings after every visit, and everything shows up in your customer login. Chemical billing follows the option you choose in your quote and agreement. Specialty treatments and extra services are quoted separately and approved first.
Are chemicals included in my rate?
With our Flat Rate plan, your quoted monthly rate covers service and routine balancing chemicals. Seasonal changes in routine chemical use do not change that monthly rate. Prefer a lower service fee with routine chemicals charged by actual use? We offer that option too. We confirm your choice and price with you when quoting. Specialty treatments, including phosphate treatments and green-pool recovery, are quoted separately and approved before work begins. Applicable tax is additional.
How do I know what was added?
Every visit report lists the chemicals used and their quantities, along with water readings, completed work, notes, and before-and-after photos when provided. Your full report arrives by email and stays in your customer portal. Routine chemicals included in your plan are not charged again.
Can I pay for chemicals separately?
Yes. Choose our service-plus-chemicals option if you prefer to pay for routine chemicals as they are used. The monthly service fee and itemized routine chemicals appear on one bill. Routine chemicals are priced at 10% below Leslie's current retail price per chemical added and placed on next month’s bill. Specialty treatments are quoted separately and approved first with both contracts. We confirm your billing option in your quote and service agreement.
How do I pay?
Pay securely by card through Square from your customer portal or invoice email. We recommend the portal because your invoices, visit reports, and payment history are together in one place. You can also turn on optional autopay and turn it off anytime.
To sign in: Click Login → Enter your email → Click “Email me a sign-in link” → Open the link in your email.
New customer? Request service first, and we’ll confirm your plan and help you get started.
Do I have to sign a contract?
Yes. Every customer signs a simple service agreement online before service starts. It’s month-to-month with no long-term commitment, and either party may cancel with 14 days’ notice by text or email.
Which areas do you serve?
We serve Northwest Hills, West Lake Hills, North Austin, Lost Creek, Barton Creek, Bee Cave, and surrounding areas. Send us your service area to confirm availability for your pool.