(512) 387-6263
TACTICAL POOLS
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Weekly pool service · West Austin

Get it done
right.

Manage everything in your own customer portal: visit reports with photos and notes, bills and card payments, optional autopay, and your service agreements, all in one place.

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Direct line to your technician Report after every visit Same tech, every visit
Tactical Pools app icon

The Tactical Pools app

Your pool, all in one place.

  • Visit reports with photos
  • Bills & autopay
  • Your service agreements
  • Message Mason directly

Our standard

We check every box.

Attention to detail
Proper chemical testing and dosing
Thorough brushing, skimming, and vacuuming
Careful, professional handling of your equipment
Consistent, top-tier customer service
A direct line to your technician
A technician you can build a real relationship with
Never cutting corners
Holding your pool to the highest standard
Freshly brushed pool steps with blue and white mosaic tile in clear water

Visit Report Preview Sample visit

Your pool. Every detail.

✓ Service complete
Before photo
Before
After photo
After

Photo placeholders · Your report includes the photos captured at your pool.

Service completed 10 tasks · View details

Equipment & circulation

  • Equipment pad inspected
  • Pump baskets emptied
  • Circulation inspected
  • Filter pressure: 18 psi

Pool cleaning

  • Skimmer baskets emptied
  • Pool cleaners emptied
  • Skimmed
  • Brushed walls, steps & tile line
  • Vacuumed

Water level

  • Water level checked / water line added

Water test results

Total Chlorine
3.0 ppm
pH
7.4
Total alkalinity
90 ppm
Calcium hardness
250 ppm
CYA
40 ppm

Chemicals used

1 3" Chlorine Tab

0.5 gal Liquid Chlorine

4 lbs DE Powder

Note from Mason

Performed extra scrub on tile line, steps, and spa as requested by customer :)

Full report by email and in your customer portal after every visit.

How every visit works

Every visit follows the same checklist.

01

Inspect

Walk the equipment pad. Check pump, filter pressure, heater and circulation before touching the water.

02

Test + treat

Test chemistry on site and dose precisely to balance. Readings are logged every time.

03

Clean

Brush walls and steps, skim the surface, vacuum the floor, empty skimmer and pump baskets.

04

Report

You get a visit report with photos, readings, chemicals used and notes, before we leave the driveway.

Service plans

Find the right plan for your pool.

Weekly service plans and add-ons, quoted for your pool.

Check out our 9x9-point weekly service: a thorough 9-point cleaning and a 9-point water test, handled by the same local technician on a consistent weekly schedule.

View plans

Common questions

Clean water.
More time outside.

Quick answers about billing, agreements, and where we work.

Call (512) 387-6263 Email TacPoolsLLC@gmail.com

View our service areas

  • Our service areas
  • Surrounding areas
What's included in my monthly rate?

Your monthly rate covers your weekly service, done by the same technician on the same day each week. With weekly full service, every visit we inspect the equipment pad (pump, filter pressure, heater and circulation), test and balance the water, brush the walls and steps, skim the surface, vacuum the floor, and empty the skimmer and pump baskets. You get a visit report with photos and readings after every visit, and everything shows up in your customer login. Chemical billing follows the option you choose in your quote and agreement. Specialty treatments and extra services are quoted separately and approved first.

Are chemicals included in my rate?

With our Flat Rate plan, your quoted monthly rate covers service and routine balancing chemicals. Seasonal changes in routine chemical use do not change that monthly rate. Prefer a lower service fee with routine chemicals charged by actual use? We offer that option too. We confirm your choice and price with you when quoting. Specialty treatments, including phosphate treatments and green-pool recovery, are quoted separately and approved before work begins. Applicable tax is additional.

How do I know what was added?

Every visit report lists the chemicals used and their quantities, along with water readings, completed work, notes, and before-and-after photos when provided. Your full report arrives by email and stays in your customer portal. Routine chemicals included in your plan are not charged again.

Can I pay for chemicals separately?

Yes. Choose our service-plus-chemicals option if you prefer to pay for routine chemicals as they are used. The monthly service fee and itemized routine chemicals appear on one bill. Routine chemicals are priced at 10% below Leslie's current retail price per chemical added and placed on next month’s bill. Specialty treatments are quoted separately and approved first with both contracts. We confirm your billing option in your quote and service agreement.

How do I pay?

Pay securely by card through Square from your customer portal or invoice email. We recommend the portal because your invoices, visit reports, and payment history are together in one place. You can also turn on optional autopay and turn it off anytime.

To sign in: Click Login → Enter your email → Click “Email me a sign-in link” → Open the link in your email.

New customer? Request service first, and we’ll confirm your plan and help you get started.

Do I have to sign a contract?

Yes. Every customer signs a simple service agreement online before service starts. It’s month-to-month with no long-term commitment, and either party may cancel with 14 days’ notice by text or email.

Which areas do you serve?

We serve Northwest Hills, West Lake Hills, North Austin, Lost Creek, Barton Creek, Bee Cave, and surrounding areas. Send us your service area to confirm availability for your pool.